Find the problem that looks most familiar
Active roof leak
Water entering now, wet ceilings, or a leak that needs urgent attention.
Read moreCeiling water stains
A brown ring or spreading patch on a ceiling, and what the pattern means.
Read moreMissing or damaged shingles
Curled, cracked, loose, lifted, or missing asphalt shingles.
Read moreShingles lifted or blown off by wind
Creased, lifted, or missing shingles after a storm, and the damage you cannot see.
Read moreSagging or soft roof deck
Visible sagging, soft areas, delamination, or suspected deck deterioration.
Read moreChimney leak
Water around a chimney, and which flashing or masonry detail is usually at fault.
Read moreSkylight leak
Telling a skylight flashing leak from condensation on cold glazing.
Read moreLeak at a plumbing vent pipe
The rubber collar around a vent pipe is a wear item and a common single-point leak.
Read moreWinter thaw leak
Water entering during a thaw after snow, on a roof that is otherwise sound.
Read moreAttic frost or condensation
Frost on sheathing, damp insulation, and dripping with no rain outside.
Read moreGranules in the gutters
Grit washing off asphalt shingles, and what it says about remaining life.
Read moreMoss, algae, or dark streaks
Which growth damages a roof, and why pressure washing is the wrong answer.
Read moreGutters overflowing
Capacity, pitch, and drip-edge faults that a clean gutter still cannot fix.
Read moreStanding water on a flat roof
What ponding indicates and how it changes the repair options.
Read moreMetal roof dripping with no rain
Condensation in an unheated garage or barn, and why sealing it does nothing.
Read moreStorm, wind, or tree damage
Lifted material, punctures, impact, debris, branches, or a fallen tree.
Read moreOld roof with repeat repairs
An aging roof that keeps leaking or needs repeated repair work.
Read moreGive the roofing company a clear starting point
Describe the room or roof area involved, when the problem began, and whether rain, wind, snowmelt, or temperature changes affect it. Ground-level and interior photos can help define the first visit. Electrical, structural, tree, and interior-water hazards may require other qualified help in addition to roofing work.
Useful details for a roofing professional
- Where the symptom appears and when it started
- Whether rain, wind, snowmelt, ice, or temperature affects it
- Current roof material and approximate age
- Visible ground-level damage, debris, or missing material
- Building type, stories, access limitations, and interior impact
- Previous repairs and whether the same problem returned
Start from what you can actually observe
| When the problem appears | What that usually indicates |
|---|---|
| Wind-driven rain from one direction only | A flashing, sidewall or vent detail on that elevation |
| Heavy sustained rain only | Valley or drainage capacity, or a low-slope tie-in |
| A thaw after snow, never in summer | Ice damming — the covering is often sound |
| Cold, dry weather with no precipitation | Condensation, not a leak at all |
| Any rain, same spot every time | A defined penetration failure |
| No water, but visible deterioration | Wear — a timing question rather than an emergency |
The three things worth knowing before you call anyone
First, the interior stain is not the entry point. Water travels along decking, framing, fasteners and insulation before it becomes visible, so the breach can be several feet away and on a different roof plane. Reporting the location is useful; treating it as the diagnosis is not.
Second, a great deal of what looks like a roof leak in a Vermont winter is not one. Ice damming and attic condensation both produce ceiling stains on roofs that are performing correctly, and both are fixed in the attic rather than on the roof.
Third, the weather at the time is the single most valuable thing you can record. It costs nothing and it routinely turns a search of the whole roof into a search of one detail.
What to do while you wait
- Keep people clear of any sagging or bulging ceiling — it can fail suddenly and heavily
- Switch off circuits if water is near fixtures or wiring and it is safe to do so
- Contain water from a safe position on the floor, never from a ladder
- Photograph everything before cleaning up, and note the date and weather
- Stay off the roof — wet, snowy and storm-damaged roofs are where serious falls happen
Page last reviewed August 16, 2026.